Documentation

Documentation that shortens onboarding, clarifies modeling practice, and centralizes release guidance.

Use this documentation hub for product onboarding, model-building references, and release or security notes. Community conversations now live in the dedicated forum.

Modern documentation and support workspace
Documentation

Documentation

01

Getting started

Guide new users through installation, onboarding, and the first simulation workflow.

02

Modeling knowledge base

Explain modeling concepts, System Dynamics structures, and scenario testing patterns.

03

Release and security notes

Publish known issues, update guidance, and security advisories in one location.

Frequently Asked Questions (FAQs)

Find answers by theme.

01

General

Company, accounts, website navigation, and common Damotion information.

What does Damotion do?

Damotion provides management consulting, research collaboration, and simulation software for teams working with complex systems. Our work combines Systems Thinking, System Dynamics, data analysis, and AI-assisted modeling.

Why did I not receive my verification code?

First confirm that your email address is correct. Then check your spam or junk folder for messages from [email protected]. Adding Damotion Consulting to your contacts can help future emails arrive reliably.

What password should I use for a new account?

Use at least 8 characters and choose a password you do not use on other websites. A unique password keeps your Damotion account safer.

What is a promo code, and how do I use it?

Every new registered user receives a personal promo code in System Messages. Share it with others: when someone signs up with your code and admin approves the bonus, both you and the new user receive 5 Stars in your account balances.

How can my organization get verified?

Send a verification request from your Profile page. We review your registered work email first. If you signed up with a personal email, we may ask for supporting links or documents before adding the verification badge.

What do the gold stars in my account mean?

Stars below your avatar show your current plan: Free has 1 star, Plus has 2 stars, and Pro has 3 stars. The spendable Stars shown on your Purchases page are separate website credits.

How does Damotion protect my privacy?

We do not sell or share personal information with third parties. You can request account deletion, which includes a 7-day cooling period. Accounts inactive for more than one year may be removed with their private data.

02

Software

Yano Simulator, modeling workflows, product features, and technical behavior.

What is Yano Simulator?

Yano Simulator is Damotion's simulation modeling tool for building and testing dynamic models. It is designed around a modern pricing model, an AI-assisted simulation engine, and feedback from real modelers.

How can I access Yano Simulator?

Yano Simulator is currently in development for macOS. Windows and web access are planned so more modelers can use it in the future.

Is Yano Simulator hard to learn?

The modeling workflow is designed to feel familiar and intuitive. Tutorials, help documentation, and examples will be added to help new users get started.

Can Yano Simulator open models from other tools?

Yano Simulator is being built with support for XMILE and .mdl model exchange. Many external System Dynamics models should open directly, though some layouts or equations may still need cleanup.

Why are some Yano features locked?

Available features depend on your account plan. Free users still receive core modeling support, while Plus and Pro unlock broader modeling, analysis, and export capabilities.

Do I need to buy a traditional license?

No traditional license purchase is required. You can use Yano Simulator for learning, research, education, or commercial work. Paid subscriptions are optional and can be canceled when they are no longer needed.

03

Purchasing

Plans, payments, subscriptions, trials, credits, and invoices.

How do I subscribe or buy Stars?

Sign in and open your Purchases page to manage plans or top up Stars. Online payments are processed through PayPal, and the default currency is USD.

Is online payment secure?

Yes. PayPal handles the transaction, and Damotion does not store your bank card or sensitive payment details on this website.

Can I pay without PayPal?

For larger transactions, we can discuss bank transfer. Local payment options such as Alipay, WeChat Pay, or PayLah may also be arranged. Contact [email protected] for help.

Can I withdraw money from my account?

No. Stars are website credits and cannot be withdrawn as cash. Please top up only what you need, and use remaining Stars or cancel active subscriptions before deleting your account.

04

Support

Troubleshooting, bug reports, response expectations, and help channels.

What support does Damotion offer?

For consulting or simulation modeling assistance, contact [email protected] to arrange a meeting and quote. For Yano Simulator technical support, contact [email protected].

Where should I look before emailing support?

Start with the Support page. Documentation, FAQs, and the Forum are designed to answer common questions and keep useful discussions visible to other users.

What can I do in the Forum?

Use the Forum to report Yano bugs, request future features, ask modeling questions, and discuss workflows with other modelers. Please choose the section that best matches your topic.

Are there Forum rules?

Keep posts relevant, respectful, and helpful. Moderators may remove content that is off-topic, misleading, abusive, or unrelated to modeling and Damotion products.

05

Give

Star Pool donations, Free Stars claims, transparency records, and community support.

Why does Damotion have a Give page?

Give is a community support initiative for users who need a small amount of extra help with Stars. It lets users contribute to a shared Star Pool and support each other.

How does Give work?

Registered users can donate Stars from their balance to the Star Pool. Eligible users can claim 5 free Stars once per month, up to 6 times per year.

What is the long-term goal of Give?

The goal is to keep the Star Pool sustainable. Damotion plans to seed the pool at the beginning and add support from time to time as the community grows.

How is Give kept transparent?

Every donation and claim is recorded in the public Give ledger, so users can see how Stars flow into and out of the pool.

Community forum

Need discussion instead of a document?

Use the dedicated forum to report software issues, request new functionality, or discuss simulation modeling practice with the broader community.

Visitors can read every thread. Signed-in members can post, comment, vote in request polls, and receive @mention messages. Go to forum
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